How to contact support
How to reach Doxlair support and what information to include so we can help faster.
1 min read Updated June 15, 2026
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Ways to reach support
- 1Use the Contact page on the marketing site to send a message to our team.
- 2Email support directly if you already have a contact address from onboarding.
- 3Enterprise customers receive priority support with a dedicated response time.
What to include
- 1Your organization name and the project name involved, if relevant.
- 2What you were trying to do and what happened instead.
- 3Screenshots, if the issue is visual.
- 4Your role (Global Admin, Admin, Project Manager, or Member) — some issues are permission-related.